I am a highly skilled Systems & Network Administrator with extensive experience in managing high-availability environments, technical support, and infrastructure management. With a strong academic background in BSc (Hons) Computer Science (Advanced Database Management Systems), Master’s in Telecommunications & Computer Networks and Cyber Security (University of York), I have successfully overseen complex IT systems while delivering first-class support to enterprise customers. I have excelled in client-facing roles and earned two AWS certifications during my full-time career. I am eager to apply these skills as an AWS Cloud Support Engineer.

Technical Proficiencies:

• Cloud Platforms: AWS (EC2, S3, RDS, Lambda, VPC, CloudFront, DynamoDB, CloudFormation), Azure, and cloud-native architectures (SaaS, IaaS, PaaS).
• Automation & DevOps: Proficient in Python, PowerShell, and Bash scripting to automate workflows, alongside CI/CD pipelines using Jenkins, Terraform, and Ansible.
• Infrastructure as Code (IaC): Skilled in Kubernetes for container orchestration and maintaining high-availability clusters, ensuring scalable and fault-tolerant deployments.
• Security & Compliance: Deep understanding of cloud security best practices, network hardening, and performance optimization.

Value Proposition:
Renowned for a customer-centric approach and exceptional communication skills, I excel in client-facing roles, translating technical complexities into actionable solutions. My ability to rapidly troubleshoot issues, coupled with hands-on experience in AWS infrastructure monitoring and cost optimization, positions me to deliver immediate value as a Cloud Support Engineer or Solutions Architect. Having earned AWS certifications while balancing full-time responsibilities, I demonstrate unwavering commitment to professional growth and technical mastery.

Available for interviews and immediate engagements.